Employee Screening Services

Social Security Number Trace : Instant
The Social Security Number Trace is a crucial component of a thorough background check. This provides the living history of the subject, which indicates which court jurisdictions should be researched for criminal records. Additionally, it may provide any alias names that have been associated with that number.

Multi-Jurisdictional Database Search (MJD): Instant - 2 hours
A search of over 400 million criminal records from counties, states, Department of Corrections (DOC), Administration of the Court (AOC) and all 50 state sex offender registries are investigated. Also included are national and international terrorism sources and other watch lists.

Multi-Jurisdictional Database Search with Aliases: Instant - 2 hours
A search of all aliases as returned on the Social Security Trace through the MJD database.

State District Court Criminal Search (County Level Searches) 24 - 72 hours
All state district felonies and misdemeanors originate at the county level. County criminal records checks consist of a search of the superior, upper, and lower court records and are available in each of our nation's counties. All county criminal searches go back a minimum of seven years and include felonies and misdemeanors. Completed reports consist of all available and legally reportable information; typically including date of arrest, date of filing, charges, level of charges, disposition date, final disposition of charges and any applicable sentence or penalty. This search is done on primary name and can be done for aliases found on SSN Trace.

This research is conducted on-line for all available county courthouses. For those county courts that do not have on-line access or where the information provided on-line does not meet the same standards as an on-site search, ISP uses a network of researchers that have been trained to research and retrieve criminal records in all of the courthouses across the country, as needed.

7-Year State District Court Criminal Search (County Level Searches): 24 – 72 hours
This search consists of county level research in every county that the candidate has lived in for the last 7 years. These locations are taken from the Social Security Number Trace and or previous address information given by the candidate. This search provides the highest probability of finding all state level criminal activity reported on the subject.

Federal District Court Criminal Search: 24 – 48 hours
Federal Criminal Court Searches identify criminal activity prosecuted through the federal court system. Criminal activity tried in Federal District Courts involves violations of the Constitution or federal regulations or statutes. These crimes may include tax evasion, embezzlement, bank robbery, kidnapping, mail fraud, interstate criminal actions, internet crimes and other federal statute violations. Federal criminal convictions do not appear in state, county or multi-jurisdictional court record searches, therefore a federal district search is imperative if such records are needed. There are between 1 and 4 federal districts in each state.

7 – Year Federal District Court Criminal Search: 24 to 48 hoursThis search consists of research in every Federal district in which the candidate has lived for the past seven years. This search provides the highest probability of finding all federal criminal activity reported on the subject.

Statewide Criminal Search: 24 – 48 hoursDirect access to state repositories in 43 states is currently available. Some state specific forms are required for this process. All required documents will be provided when this process is necessary for states including, but not limited to: AK, NH, PA, WA. The thoroughness and status of the reported data varies from state to state. Some states for example may only include state prison records while others include everything that exists at the county level. A number of these statewide databases also roll up and are reported in the previously mentioned Multi-Jurisdictional Database.

Driving Record/Motor Vehicle Report: Instant – 4 hours (state dependent)
This search provides information on a candidate’s driving history. Most states make records available for the previous three years for employment purposes. Both the driver’s license number and the state of issuance are required to conduct this search. There are some states that require a candidate’s signed consent and/or the signature of the employer to release records. All required consent documents will be provided when this process is necessary for states including, but not limited to: Alaska, New Hampshire, Pennsylvania, Washington and Virgin Islands.

Department of Transportation (DOT) Driving Record/Motor Vehicle Report: Instant – 4 hours (state dependent) TThis search provides information regarding a driving record for any DOT regulated candidate. In compliance with the Department of Transportation (DOT), a driver’s license verification must be conducted on a pre-hire and also on an annual basis. Additionally, ISP can manage the random drug and alcohol testing and post-accident/incident testing services required under the DOT.

Any commercial driver working under the regulations of the Federal Motor Carrier Safety Administration (FMCSA), Federal Aviation Administration (FAA), Federal Transit Administration (FTA), Federal Railroad Administration (FRA), and the Maritime Administration fall under DOT regulations

Verification Services 

Education Verification: 24 - 72 hours
Education Verification will consist of verifying the education as reported by the candidate. Verifications will consist of 3 separate contacts or attempted contacts. An attempt is defined as any contact made to the institution that supplies sufficient follow-up information for a response to be provided such as telephone calls, faxes, third party web services, emails, letters, etc. All efforts will be made to verify claimed dates of attendance, degree(s) awarded and major area(s) of study. After three separate contact attempts with no verification made, the verification will be closed to " Unable to Verify. " However, any information received after that will be updated in the system and the partner contact notified of the update.

Employment Verification: 24 – 72 hours
Employment verifications will consist of attempt to verify any employer as reported by the candidate. Verifications will consist of 3 separate contacts or attempted contacts. An attempt is defined as any contact made to the employer that supplies sufficient follow up information for a response to be provided; such as, telephone calls, faxes, third party web services, letters, etc. All efforts will be made to verify name of company, applicant title/position, dates of tenure, eligibility for rehire and salary, if available. After three separate contact attempts with no verification made, the verification will be closed to " Unable to Verify. " However, any information received after that will be updated in the system and the partner contact notified of the update.

Reference Check: 24 – 72 hours
Reference checks are conducted by our highly skilled verification call center staff. Predetermined questions are established with the partner company to create a questionnaire designed to meet their specific needs. Reference checks consist of 3 separate contacts or attempted contacts all answers are captured verbatim and are included in full within the candidate’s report. You may review the standard questions in detail by requesting a Reference Check form from your ISP representative. These questions can also be customized to best fit your needs.

Professional Licensure/Certification Verification: 24 to 72 hours
Professional license/certificate verifications are conducted using primary source verification or utilizing third party web sources where required. Verifications of licensure/certification can include type of license, date of issue, current status, and any sanctions or restrictions noted.

Additional Search Services

Employment Consumer Report: Within 1 hour
A full copy of an employment consumer report will be provided through our re-seller membership with one of the national credit reporting bureaus. This report will provide a candidate’s credit history, current account status, payment histories, collection items, bankruptcies and other public records, but no credit score. Credit scores are not available for employment use per the Fair Credit Reporting Act (FCRA). A copy of the credit report will be attached to the completed report. The following states HI, IL, MD, OR, WA, and CT have regulations regarding the use of credit reports for employment purposes. The FCRA states it is the employer’s responsibility to comply with all state regulations limiting the use information obtained from a credit reporting agency.

Credit report users must have an Address Discrepancy Policy in place at the time of account set up per the FCRA. ISP will provide a sample policy to credit report users.

Specific Database Search: Instant in most cases
Some industries are required to search and track findings of specific databases. ISP can search many individual databases to meet your needs. A few examples of databases are the Federal Deposit Insurance Corporation, Office of Foreign Assets Control – Specially Designated Nationals List, MIPT Terrorism Knowledge Base, and US Department of Commerce – Denied Persons List. Speak to your ISP representative if you have other specific needs not listed here.

Drug and Medical Screening Services

Urinalysis Drug Screen (non- DOT): 12 - 24 hours from time of sample submission
ISP provides drug screening services either on-site or through collection sites around the globe. The presence of drugs in a test result will be reported as non-negative. Urinalysis test results are returned in 24 hours for negative specimens, and 24-72 hours for non-negative specimens.

We can provide a variety of urinalysis drug screen services with the following three being the most common:

• 5 Panel: Tests for Marijuana, Cocaine, Amphetamines, Opiates, Phencyclidine (PCP)
• 10 Panel: Tests for Amphetamines, Barbiturates, Benzodiazepines, Cocaine, Marijuana, Methadone, Methaqualone, Opiates, Phencyclidine and Propoxyphene

Drug Screen Result Medical Review: Dependent upon Candidate Contact It is recommended that all non-DOT, non-negative drug screens go through the MRO process. This review of the non-negative specimen entails utilizing a Medical Review Officer (a medical doctor), to determine if the candidate was on any prescribed medication that would have created a positive result on their drug screen. This is done by interviewing the candidate to find out about any prescriptions, and then by the proper follow up with their doctor regarding their prescription.

Department of Transportation (DOT) Drug Screen: Dependent upon Candidate Contact
The U.S. Department of Transportation requires testing for the following circumstances: Pre-Employment, Random, Post Accident, Probable Cause, Return To Duty, Follow-Ups The DOT has specific mandates for urine collection, handling and reviewing procedures for drug screening. All test results are reviewed by a Medical Review Officer, a medical doctor, before results are released. The drugs tested are Marijuana, Cocaine, Amphetamines, Opiates, Phencyclidine (PCP).

ISP partners with DOT compliant lab partners to provide these services. Our lab partners can accommodate most client locations. For candidates not within 15 miles of a partner’s lab, we can work with most medical facilities or private physician offices to schedule DOT compliant sample collection.

Physical & Medical Services Examination: Dependent on Services
The ISP Medical Services Team works with the partner to establish the component makeup of the physical. We then contract with our in-network healthcare partners to provide the necessary tests. We will develop and manage the process and customize the reporting format to meet the partner’s needs. Some of the common examples are DOT Physicals and OGUK Physicals.

Immunity/Titer Testing Medical Services Testing: Varies by Test Type
The ISP Medical Services Team works with the partner to establish the component makeup of the immunity response testing needs. We then contract with our in-network healthcare partners to provide the necessary tests. We will develop and manage the process and customize the reporting format to meet the partner’s needs.

Vaccination Medical Services: Varies by Vaccination
The ISP Medical Services Team works with the partner to establish the component makeup of the vaccination requirements as independent components or as follow up components to Immunity/Titer Testing. We then contract with our in-network healthcare partners to provide the necessary tests. We will develop and manage the process and customize the reporting format to meet the partner’s needs.

Healthcare Related Searches

FACIS III (Fraud and Abuse Control Information System): 2 - 4 hours
This search is the most comprehensive of the three levels of FACIS searches and identifies sanctioned individuals and entities in the healthcare field. Sanction information as reported by the Office of Inspector General (OIG), the General Services Administration (GSA) and other federal agencies. It also provides any disciplinary action information taken by federal agencies as well as those taken by licensing and certification agencies in all 50 states.

Healthcare Integrity and Protection Data Bank (HIPDB): 2 - 4 hours
This is national data collection program for the reporting and disclosure of certain final adverse actions taken against health care practitioners, providers and suppliers. HIPDB collects information regarding licensure and certification actions, exclusions from participation in federal and state healthcare programs, healthcare related criminal convictions and civil judgments and other adjudicated actions or decisions as specified in the prevailing regulations.

National Practitioner Data Bank (NPDB): 2 - 4 hours
The information contained in the NPDB is used for direct, discrete inquiry into specific areas of a practitioner's licensure, professional society memberships, medical malpractice payment history and record of clinical privileges. The NPDB is a database of reported adverse licensure, hospital privileges and professional society actions against physicians and dentists related to quality of care. The NPDB is primarily an alert or flagging system intended to facilitate a comprehensive review of health care practitioners' professional credentials.

International Services

Canadian Social Insurance Number (SIN): Instant
This search runs the Social Insurance Number through the Canadian SIN database. It confirms name, Social Insurance Number, and date of birth for people who are from Canada and provides address history.

Canadian Police Search (CPIC): 24 – 48 hours
This is a Canadian criminal background check performed through the Canadian Police Information Centre. This provides a detailed report of past criminal convictions for all provinces and territories in Canada.

Canadian Credit Report: Instant
This report is conducted by one of the national credit reporting bureaus, and will be provided as an attachment. This consumer credit report will include account statuses, bankruptcies, judgments and other related history items.

Canadian Driving History: Varies by Province
This search is the most comprehensive of the three levels of FACIS searches and This report comes from the Ministry of Transportation where the Provincial license was issued. It provides license status and driving violations associated with the license number. Length of history reported varies from province to province and on reporting length from 3 to 7 years.

International Identity Verification: Varies by Country
International Identity Verification is an attempt to verify the identity of the individual as reported by the candidate. ISP may make telephone calls, send faxes, utilize third party web services, or send letters as needed to verify the identity of the candidate. Verifications will consist of 3 separate contacts or attempted contacts. Our call center is well equipped to handle several different languages internally, and we have partners that cover the entire world and speak all languages.

International Education Verification: Varies by Country
International Education Verification is an attempt to verify the highest level of education as reported by the candidate. ISP may make telephone calls, send faxes, utilize third party web services, or send letters as needed to verify reported dates of attendance, degree(s) awarded and major area(s) of study. Verifications will consist of 3 separate contacts or attempted contacts. Our call center is well equipped to handle several different languages internally, and we have partners that cover the entire world and speak all languages.

International Employment Verification: Varies by Country
International Employment Verifications is an attempt to verify an applicant’s reported employment. Employment verifications will include name of company, applicant title/position, dates of tenure, and eligibility for rehire. Verifications may consist of 3 separate contacts or attempted contacts. Our call center is well equipped to handle several different languages internally, and we have partners that cover the entire world and speak all languages.

International Reference Check: Varies by Country
International Reference Check calls are made by our call center staff according to our partner’s specific requirements. We work together with our partner to create a questionnaire to suit your needs. We then include the answers to the questions in the candidate’s report. Our call center is well equipped to handle several different languages internally, and we have partners that cover the entire world and speak all languages.

International Criminal Search: Varies by Country
The availability and accuracy of criminal research varies from country to country. As one of the pioneers in our industry to provide international background checks, ISP has established solid partnerships around the world. We are continually updating our matrix of available International Services. We constantly research what is not only legal to research in other countries, but also what is culturally acceptable.

International Drug Screen and Medical Services: Varies by Country
The availability of drug screen and other medical related service internationally varies by county. We are continually updating our matrix of available International Services. We constantly research what is not only legal to research in other countries, but also what is culturally acceptable.